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Tokio Marine surrender form
The Tokio Marine Life forms you need to surrender a policy: the Surrender Discharge Voucher, what to do if you have lost the policy, and how quickly you are paid.
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An independent guide. We are not Tokio Marine Life and do not run its customer portal.
Official source
Tokio Marine Life Singapore: Forms, and its FAQs.
Source typeInsurer forms and FAQs
Last checked14 October 2026
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Which form you need
Tokio Marine Life separates policies that have built up cash value from those that have not, and investment-linked plans have their own forms.
Traditional, with cash value
Send the Surrender Discharge Voucher together with the original policy document.
Lost the policy document
Tokio Marine's FAQ describes an indemnity form to send instead of the original.
No cash value, term or ILP
Written termination instructions may be enough for a policy without cash value. Investment-linked plans use the product's own withdrawal or surrender form.
Before you surrender
There is no way back
Tokio Marine says a policy that has been fully surrendered or terminated cannot be reinstated.
Your net surrender value
Ask for the current figure after any loan and unpaid premiums.
The cover you give up
Surrender ends every benefit, riders included. New cover later may cost more, or be refused.
The alternatives
A policy loan, a partial withdrawal where allowed, or a sale may meet your need and keep some value.
How to submit
- Confirm the policy type: traditional with cash value, no cash value, or investment-linked.
- Get the current surrender value.
- Download the Surrender Discharge Voucher, or the form for your product.
- Sign it and attach the original policy, or the indemnity form if it is lost.
- Submit it as Tokio Marine instructs and keep a copy.
- Check the payout against the figure you were quoted.
What to bring
The voucher or form, the original policy document or the indemnity form, and the documents the form asks for.
How you are paid
For cash policies with complete documents, Tokio Marine refers to payment by bank transfer or PayNow within about 3 days. Product type and incomplete papers can change this.
Checked 14 October 2026
Or sell it to us instead
We buy eligible Tokio Marine endowment and whole life policies paid in cash. If we buy, you see our offer beside your net surrender value and choose. If not, the surrender route above stays open.
Two numbers, one pageExample
Tokio Marine net surrender valueS$30,000
Our offerS$31,500
Figures are an illustration, not an offer.
Tokio Marine questions
What if I lost the original policy?
Tokio Marine's FAQ describes an indemnity form to send in its place.
Can I surrender part of the policy?
Some plans allow a partial withdrawal. Ask Tokio Marine what yours allows.
Does an ILP use the same form?
No. Investment-linked plans use their own withdrawal or surrender forms from Tokio Marine's forms page.
Does a term policy have a surrender value?
Usually not. Ending one may need only written termination instructions.
Can I reinstate the policy after surrendering?
No. Tokio Marine says a fully surrendered or terminated policy cannot be reinstated.
Can I sell a Tokio Marine endowment instead?
Often, if it is a participating endowment or whole life policy paid in cash. Check yours and we tell you whether we would buy it.
You never need to give us your NRIC to read this guide or to reach Tokio Marine's forms.